3 Alternatives To The Basic Contact Form

Calling out all website, blog, social media owners and admins! Do you know that basic contact form you are using to let your customers get in touch with you and tell you something? Nowadays almost every website and blog has a contact form, basically because it’s so useful and easy to handle. But what about a few alternatives to the contact form?

While the contact form it is still a widely found kind of form among websites, blogs and even social media channels, some users may find it dull, precisely because it’s so widespread. Some of you may think the basic and handy contact form is too common, and would like to replace it with another type of form.

Here are 3 alternatives to the contact form that fulfill pretty much the same functions, but are named differently and may contain additional functionality.

1. The Enquiry Form

The enquiry form approaches the working principle of the contact form very much. It’s a type of form that lets respondents send you a general or a more specific message. Form respondents can select the type of their enquiry from a drop-down list, for example, so that you can categorize and handle their messages faster. More details can be added to the topic via a comment box. Besides these fields, you can include any other ones that help you get a good idea of the enquiry, identify the customer, and be able to get back to them.

Enquiry_form_template

2. The Feedback Form

The feedback form adds a tweak to the role of a contact form, counting on the respondent’s feedback. Because your customer’s feedback can take many shapes (positive or negative, to state just 2 examples) and include various enquiries within, this form can be viewed as an alternative to the contact form. If you want respondents to also offer you feedback towards specific hot points, a Likert scale is the right form component for you besides text boxes where users can type in their feedback.

3. The Sales Lead Form

A sales lead form has the clear goal of capturing visitors’ data and turning them into leads for your sales team. You can adjust the fields you include on your sales lead form, so that it resembles more to a contact form, if you’d like. Hence, besides giving respondents the tool to pass on their message, the sales lead form also retains some basic contact information from your prospects. Integrate your form with a CRM like Salesforce and each new form submission will be added to your lead database.

As you can see, there are some options available if you are looking for a contact form alternative. You can find others as well and always adapt them to your scope and needs.

This entry was posted on Friday, August 22nd, 2014 at 1:44 pm and is filed under Business Forms, Contact Forms. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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